Client
Solar Panel Manufacturer with Global Operations
A multinational solar panel manufacturer operating in 13 countries and with manufacturing facilities in the USA and Asia sought to modernize and streamline its enterprise operations. The company had grown rapidly, resulting in a fragmented IT landscape with multiple legacy systems across HR, Finance, Supply Chain, and Asset Management. Recognizing the need for a comprehensive digital transformation in manufacturing, the organization embarked on an enterprise cloud migration to unify and future-proof its business processes.
Challenge
Operational and Integration Obstacles
The client faced several challenges in its Oracle Fusion Cloud migration and transformation journey:
- Disparate Systems: Multiple disconnected platforms, such as Workday for HR, Kronos for Time & Attendance, SAP for ERP, and IBM Maximo for Asset Management, created operational silos, leading to inefficiencies and data inconsistencies.
- Scalability Issues: Isolated systems struggled to support the company’s global expansion and evolving business needs.
- Inconsistent User Experience: Lack of centralized communication tools and outdated interfaces.
- Increased Operation Risk: Relying on outdated systems and not updating to Redwood or embracing advanced AI capabilities posed increased security vulnerabilities, compatibility issues, and the risk of falling behind competitors.
- Global Talent Management Gaps: Disparate processes across geographies.
- Security & IAM Complexity: Lack of scalable identity and access management solutions across platforms.
- Lack of automation and real-time visibility across (manual) processes for payroll, time tracking, and packaging.
- Data Migration from legacy applications and integration with third-party solutions were disjointed and complex.
These challenges are common in digital transformation in manufacturing, where legacy architectures, integration complexity, and skills gaps often hinder transformation progress and the realization of value.
Solution
End-to-end Oracle Cloud Transformation
Implementation/Rollout of Oracle Cloud ERP, HCM, SCM across 13 countries for seamless operations, integrated analytics for improved decision-making, and adoption of Oracle-seeded AI Agents alongside Custom Agents (e.g., Spare Parts Agent for Oracle Planning module) to support global business processes.
Hexaware delivered a comprehensive Oracle Fusion Cloud solution with the following highlights:
Global Oracle Cloud Implementation/Rollout:
- HCM Cloud: Time & Labor, Absence Management, Talent Management across 13 countries.
- ERP Cloud: Financials, Project Costing, and Procurement across four plants.
- SCM Cloud: Inventory, Order Management, Manufacturing, Planning, Product Hub, Quality, Maintenance, WMS, OTM, GTM across four North America manufacturing plants.
Innovation-Driven Enhancements:
- HCM Communicate: Personalized messaging via email and SMS using Twilio.
- Redwood Implementation: Agile rollout of modern Redwood UI across HCM modules.
- AI-powered Dynamic Skills & Oracle Grow: AI-driven skill mapping, gap analysis, and personalized learning recommendations.
- Manager Self-Service Enhancements: Real-time team insights, attrition risk indicators, and succession planning tools.
- Returnable Packaging Solution: Real-time tracking and lifecycle management using standard Oracle features.
- Real-Time Punch Integration: Improved accuracy in time tracking and payroll processing.
Automation & Data Migration:
- Automated approval workflows and data transformation from legacy systems using proprietary platforms, ensuring a smooth enterprise cloud migration.
This Oracle Cloud implementation replaced fragmented legacy systems with a unified, intelligent platform, supporting the client’s digital transformation journey and enabling seamless integration across finance, HR, and supply chain.
Benefits
Measurable Operational and Efficiency Gains
The Oracle Cloud transformation delivered measurable outcomes:
- Oracle Redwood modernized the user experience, driving improvements in efficiency, productivity, and decision-making with integrated AI and automation.
- Real-time visibility across packaging, inventory, and asset lifecycles reduced packaging loss by 15% and enabled faster turnaround times.
- Support ticket resolution was accelerated by 25% using real-time dashboards and quick approval workflows.
- AI-powered talent management improved workforce efficiency, achieving 20% faster role fulfillment and enhancing employee experience.
- Annual technology cost decreased by 25% through system consolidation.
- Automation enabled ~30-50% of planned orders to be processed without human intervention, reducing planner processing time by 95%, and allowing planners to focus on strategic initiatives.
- Scalable Identity and Access Management (IAM) strengthened enterprise security while supporting future growth.
- Optimized cost by ~22% through an automated inventory ‘transfer versus buy’ solution implementation.
Summary
Success Through Unified Digital Transformation in Manufacturing
Hexaware led a transformative journey for a global solar panel manufacturer by implementing/rolling out Oracle Fusion Cloud ERP, HCM, and SCM across 13 countries and four manufacturing plants, establishing a strong, unified digital backbone for enterprise operations. This strategic Oracle Fusion cloud transformation initiative replaced fragmented legacy systems with a modern, intelligent cloud platform that seamlessly integrated finance, HR, and supply chain functions. With innovations such as Redwood UI, AI-driven talent management, real-time data integration, and secure identity governance, the transformation elevated user experience, streamlined operations, and enabled agile decision-making. The client emerged with a future-ready foundation, primed for innovation, scalability, and sustained global growth.
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