Client
MedTech Giant with Complex Talent Programs
A newly independent MedTech leader, serving hospitals and health systems worldwide, faced the challenge of re-establishing its MedTech HR systems after a major corporate separation. Operating across 40+ countries with a diverse workforce, the company relied on Workday implementation to run core HR, time, absence, and talent programs. The separation demanded a rapid, secure, and scalable transformation of their HR technology landscape.
Challenge
Re‑secure, Re‑integrate, and Relaunch Workday After the Split
The corporate separation introduced new complexity, requiring a robust Workday HCM implementation strategy. The organization needed to:
- Reconfigure HR processes and security policies across multiple regions, ensuring compliance and data privacy.
- Stand up and stabilize HCM and payroll integrations at a global scale.
- Move off legacy time and absence approaches that were costly and hard to maintain.
- Launch a transparent, self-service talent mobility app to support promotions, rotations, and leadership development.
- Reduce production issues while rolling out Core HR and Time & Absence modules country by country.
- Automate the generation of compliant documents and reports, replacing the previous manual and slow processes.
- Enable HR process automation to streamline operations and support business agility.
Solution
Phased Go‑lives, 100+ Integrations, and a Custom Mobility App
To address these challenges, we partnered closely with the client to deliver a phased, low‑risk global rollout and a modern employee experience, leveraging the full power of Workday HCM implementation and Workday integrations:
- Global, Phased Rollout: Delivered Core HR, Time & Absence, and key integrations across 40+ countries using a hybrid onsite–offshore model, ensuring business continuity and minimizing risk.
- Extend-Driven Talent Mobility App: Developed a self-service talent mobility application on Workday Extend, enabling employees to manage nominations, evaluations, rotations, and leadership pathways. The app provided audit trails and automated notifications, supporting transparent and efficient internal mobility.
- Security Done Right: Implemented role-based access controls aligned to business policies, ensuring that only the right people could access sensitive data, critical for MedTech HR systems operating in highly regulated environments.
- Integrations at Scale: Built 100+ new Workday integrations for payroll HCM integration, onboarding, and benefits, and supported hundreds more across Absence, Benefits, Compensation, Performance, and Talent. This ensured seamless data flow and compliance across all HR functions.
- Fewer Production Issues: Introduced L2/L3 functional and technical support with clear SLAs, driving stability as new countries went live and reducing operational disruptions.
- Automated Reporting and Documents: Automated document generation and built targeted reports, significantly accelerating HR operations and compliance, key aspects of HR process automation.
Benefits
Empowered Workforce, Streamlined HR at Scale
- Achieved 30% faster internal talent moves with a transparent, mobile-ready talent mobility app built on Workday Extend.
- Realized 50% faster provisioning and access management, powered by Extend.
- Reduced document generation effort by 40% through HR process automation.
- Lowered AMS (Application Management Services) costs by 50% via streamlined support and fewer production issues.
- Enabled 30% quicker resource allocation, thanks to clearer visibility and automated workflows enabled by Workday integrations and payroll HCM integration.
Summary
Accelerating Stability and Agility with Hexaware’s Workday Expertise
When your business changes shape, your people systems have to keep up. By combining a careful rollout plan with automation, strong security, and a purpose‑built talent mobility app, the client stabilized day‑to‑day operations and empowered employees with a smoother, more transparent way to grow their careers. The transformation not only delivered immediate operational stability but also positioned the organization for future agility, demonstrating the value of a best-in-class Workday implementation for MedTech companies.
Curious how Workday can transform your HR systems? Check out our solutions and expertise.
