ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 28 September 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Whitepaper

Succeeding Beyond Today’s Funding Crisis: A GBS‑led Playbook for UK Universities

Key Takeaways

– UK universities face flat real-terms fees alongside rising non-academic operating costs.
– Global Business Services can unlock cost savings for universities while preserving quality and autonomy.
– The playbook covers shared services design, right-shoring, and AI agents in student services.
– A 90-day roadmap lets universities prove value before scaling their GBS transformation.

Rebuild Resilience Without Losing Your Identity

UK universities face hard choices. This white paper demonstrates how Global Business Services (GBS) for UK Universities can unlock higher education cost-saving strategies while preserving quality and autonomy.

What’s inside:

How to stand up university shared services and design right-shoring university services without disrupting academics.
Where automation in universities makes the biggest dent in costs and delays—and how AI agents in student services lift response times and satisfaction.
A practical view of outsourcing in higher education: what to keep in-house, what to partner, and how to measure outcomes.
A 90-day roadmap to prove value, then scale.

Why this playbook now?

With fees flat in real terms and operating costs rising, non-academic operations must do more with less. The paper outlines a clear, low-risk path to reduce run-rate costs and improve student experience—without defaulting to mergers or course cuts.

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