ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 28 September 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Webinar

Transforming E-Commerce & Logistics Through Next-Gen Digitalization

May 26, 2021

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Key Takeaways

– Speakers include Hexaware’s Eswaran Venkatachalam, IATA’s Brendan Sullivan, and CEVA Logistics’ Stephane Arnold Rauber.
– Contactless delivery and workforce automation address rising home delivery and digital demand.
– The session covers end-to-end customer visibility and warehouse planning for efficiency.
– Hexaware’s logistics solutions target future-proof, customer-first outcomes.

Transforming E-Commerce & Logistics Through Next-Gen Digitalization

Speaker:

Eswaran Venkatachalam – Senior Vice President and Global Head of Travel, Transportation, Hospitality, and Logistics Industries, Hexaware

Brendan Sullivan – Head of Ecommerce and Cargo Operations, IATA

Stephane Arnold Rauber – Global head of BD eCommerce, CEVA Logistics.

Description: The logistics industry is adapting to the new normal brought about by the COVID-19 pandemic by addressing new shopping behaviors and delivery expectations.

This on-demand webinar focuses on:

the current state of the market demands that are growing exponentially
the future of the logistics industry led by the expansion and transformation of e-commerce logistics
how advanced technologies are disrupting the business functions
how digital solutions can help increase efficiency and reduce cost

Eswar from Hexaware shared his views on the significance of contactless delivery, data transformation, workforce automation, and end-to-end visibility of customer’s buying journey. Contactless delivery has become the new normal in this COVID-19 era for the logistics industry. Demand for home deliveries and digital services has increased. Customers are concerned about safety and hygiene measures, and organizations are striving to build brand loyalty by delivering a superior customer experience.

On the business front, modernization and data transformation are taking precedence. Businesses are leveraging technology for end-to-end customer visibility across the value chain. The need for speed-to-market has necessitated workforce automation. Expectations such as speed delivery, rise in seasonal demands, order picking efficiency, warehouse space efficiency, logistics cost reduction, etc., require technology support. Warehouse planning and forecasting, real-time monitoring, and workplace safety are essential to ensure overall operational efficiency.

Watch the webinar to learn about the solutions built by Hexaware to exceed customer expectations at every touchpoint. These solutions address the challenges of logistics and help organizations provide future-proof solutions to end customers.