Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 28 September 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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– Modernizing core insurance systems alone often fails to deliver true straight-through processing.
– Inefficient operating models leave specialists managing core and non-core tasks in siloed units.
– Paper-intensive processes for claims, proposals, and payroll still require manual processing.
– Multiple communication channels create long, unstored conversations that complicate claims processing.
Many insurers today are embarking on a digital journey so they can deliver a more consistent and personalized service experience to their customers and partners. But sometimes, modernization of core insurance systems is not enough. Some of the most common reasons why insurers do not achieve the desired productivity gains and true straight-through-processing (STP) are: