Hexaware Recognized in Gartner Magic Quadrant
Hexaware Recognized in Gartner Magic Quadrant
Reduce unnecessary CSS and improve initial render. functions.php: only enqueue form-v5.css when the page actually renders a form (checks ACF layouts, certain post types, and specific page templates) to avoid loading form styles site-wide. header.php: add preload hints for core stylesheets (main, typography, custom, responsive, theme stylesheet) with sensible versioning (filemtime and WP_DEBUG), and add preconnect hints for cdn.hexaware.com and app.factors.ai. Keeps existing OneTrust/Cookie and GTM script behavior.
Case Study
Hexaware collaborated with a global Clinical Research Organization to transform contact center operations, addressing challenges encountered during COVID-19 studies. By implementing a cognitive contact center solution, Hexaware enhanced patient support through AI-driven automation, customer self-service tools, and multilingual capabilities. This approach improved patient engagement and support efficiency while optimizing overall trial management, setting a new benchmark in clinical research support.
Read the full case study to learn more.