ANNOUNCEMENT

Hexaware Recognized in Gartner Magic Quadrant

Reduce unnecessary CSS and improve initial render. functions.php: only enqueue form-v5.css when the page actually renders a form (checks ACF layouts, certain post types, and specific page templates) to avoid loading form styles site-wide. header.php: add preload hints for core stylesheets (main, typography, custom, responsive, theme stylesheet) with sensible versioning (filemtime and WP_DEBUG), and add preconnect hints for cdn.hexaware.com and app.factors.ai. Keeps existing OneTrust/Cookie and GTM script behavior.

Case Study

Front Office Transformation for a Leading Regional Telecommunications Operator

Improved quality of customer service

The client, a prominent regional telecommunications operator, aimed to enhance the efficiency and effectiveness of their front office operations. Hexaware supported this transformation with a strategic approach.

Benefits Achieved:

Increased call-handling capacity significantly
Lowered contact center operating costs
Accelerated response times for customer calls
Enhanced quality of service for targeted subscriber segments

Download the case study to learn more.

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