Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 28 September 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
Case Study
About this Content
Discover how Hexaware partnered with a global leader in medical devices to revolutionize their customer service capabilities and digital experience delivery. Despite significant growth, the company relied heavily on traditional phone-based customer service, limiting their ability to provide seamless, modern interactions.
Hexaware, as a Salesforce Platinum Partner, implemented AI-powered Salesforce Community Cloud to enable scalable, flexible, and personalized self-service options. This transformation empowered the company to meet the evolving needs of customers and partners, paving the way for a next-generation, customer-centric approach.
Download the case study to explore how this solution enhanced their digital experience and operational efficiency.
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