Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 28 September 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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Enterprise data management services in 2026 cover far more than the storage of data. They span the layers that decide whether an organization can support reliable decisions, sound governance, and dependable AI. The stack below sets out those layers as they are commonly built into modern enterprise data platforms. Each layer is anchored to the ISG Provider Lens® Advanced Analytics and AI Services – Large and Midsize 2025 U.S. Quadrant Report, which describes the state of enterprise data as it stands today.
Read from the bottom up. Each layer rests on the one beneath it, and the strength of what sits above depends on the discipline applied below.
| 06 | Consumption
Dashboards, reports, self-service analytics, and AI models draw on the prepared data to inform daily decisions. |
*87 percent of enterprises have already enabled analytics and BI use cases across core platforms, placing the weight of decision-making on the layers beneath. |
| 05 | Governance and Access
Policies, permissions, and compliance controls determine who uses which data, under what conditions, and with what audit trail. |
*76 percent of organizations believe centralized governance accelerates insight delivery, while only about two-thirds have the architecture to deliver on that belief. |
| 04 | Lineage and Quality
The controls that track how data moves through the estate and confirm it remains accurate and reconciled. Data quality management and master data management sit alongside these controls. |
*Data usability for AI is identified as the top enterprise challenge, ahead of integration, scalability, and security. |
| 03 | Cataloging and Metadata
The metadata management layer that describes what the data is, where it lives, and what it means. Business glossaries and semantic definitions sit here. |
*Fewer than one-third of large organizations report consistent data architecture standards across the business. |
| 02 | Storage and Modernization
The warehouses, lakes, and lakehouse platforms that hold enterprise data at scale, increasingly built on cloud-native and fabric-based architectures. |
*AI spending as a share of enterprise IT budgets has risen from roughly 2 percent to almost 6 percent within two years, placing heavier demands on the storage foundation. |
| 01 | Sources and Ingestion
Where data enters the enterprise through the data ingestion pipeline, from operational systems, SaaS applications, event streams, and legacy databases. |
*Large enterprises now run application portfolios of close to 2,000 systems on average, setting the scale of what has to be ingested and reconciled. |
Source
*ISG Provider Lens™ 2025 Advanced Analytics and AI Services – U.S. (Midsize) report. All statistics and observations shown above are drawn from that report.
For more on Hexaware’s data management services, visit our Data & Analytics page.
AI models are only as trustworthy as the data underneath them, and enterprises today are spending far more on AI than they were even two years ago. At that level of investment, model outputs need to be credible enough to influence real decisions, and credibility depends on the quality, consistency, and governance of the data behind them. Data usability has become the single largest obstacle enterprises face when scaling AI, which is exactly the gap enterprise data management is built to close.
The signal is architectural inconsistency. Most large enterprises now operate application portfolios that number in the thousands, and only a minority maintain consistent data architecture standards across the business. When teams cannot trace lineage cleanly, when governance intent outruns architectural reality, or when insight delivery stays slow even though governance has been centralized, the current approach has reached its limit.
Compliance rests on being able to prove where data originated, who accessed it, how it changed, and under what controls. That evidence only exists when metadata management, lineage, and access governance are built into the platform rather than added afterward. Security concerns already lead many enterprises to limit how they retain and use data, which means compliance and enterprise data management cannot be treated as separate disciplines.
Look for coherence across the layers: ingestion, cataloging, metadata management, lineage, quality, governance, and consumption. Enterprises that struggle to translate analytics investment into value typically have gaps not in tools but in how these layers connect. Providers that treat data management as one connected system, rather than a set of independent capabilities, are the ones associated with faster time to trusted data.
Three questions surface most of what matters. How consistent is the data architecture across business units. How reliably can lineage be traced from source to consumption. How quickly can a new AI or reporting use case get access to trusted data. Most enterprises say centralized governance accelerates insight delivery, yet far fewer have the enterprise architecture to support that belief, which is a good indicator of where most organizations actually sit on the maturity curve.
Three risks dominate. AI models trained on inconsistent data produce outputs the business stops trusting. Regulators lose the ability to verify how automated decisions were reached, which becomes a compliance exposure. And initiatives stall because self-service analytics and AI teams cannot get reliable data on their own. Hexaware offers data management services designed to prevent each of these, covering ingestion, metadata, quality, data lineage, and governance as a connected system.