Insurance IT Services and Solutions

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Reimagine AI-Driven Bionic Insurance Digital Transformation

The insurance industry is evolving due to socio-economic, business, and technological shifts. Trends like AI, agentic AI swarms, bionic solutions, hyperautomation, and super personalization are disrupting traditional models. Guided by an AI and automation-first approach, Hexaware delivers insurance IT services and solutions to help insurers, reinsurers, brokers, and MGAs modernize core functions—distribution, underwriting, claims, and billing.

Innovating Insurance: Human Touch Meets Cutting-Edge Technol

Our Focus Areas

Commercial & Specialty

Automate front, middle, and back-office processes to lower costs, increase efficiency, improve outcomes, and deliver personalized experiences.

Personal Lines

Enable seamless omnichannel experiences with our insurance technology services and solutions. Digitalize and streamline the entire policy lifecycle.

Life Insurance

Increase responsiveness, reduce complexity, mitigate risks, and drive growth by digitally transforming your Life Insurance technology ecosystem.

Insurance IT Services for AI-Driven Consulting and Digital Transformation:

Achieving sustainable growth requires more than just traditional approaches. Hexaware helps businesses overcome growth challenges by reimagining distribution, marketing, product, and pricing strategies. With our expertise, you can unlock new opportunities, adapt to market shifts, and drive meaningful, organic growth.

Hexaware’s cost optimization toolkit uses a holistic approach to identify cost-saving opportunities and inefficient processes, enabling guaranteed and time-bound TCO reduction.

Powered by Amaze®, our automation-driven framework transforms your mature applications to run efficiently on the cloud, modernizing them for long-term value.

Our holistic approach streamlines processes and leverages a factory model for new or enhanced product rollouts, coupled with automated testing, ensuring your business innovations reach the market quickly and efficiently.

We simplify and optimize processes to deliver seamless customer journeys, powered by innovative UI/UX designs, omnichannel interactions, personalization, and self-service options.

With our business think tank and AI-first approach, we prepare you to tackle challenges such as social inflation, cyber threats, ESG priorities, NATCAT risks, and regulatory compliance.

Hexaware’s advanced frameworks for premium and claims leakage boost your bottom line, while our partner-enabled fraud management solutions help you proactively identify risks during underwriting and claims processing.

Insurance IT Services for AI-Driven Consulting and Digital Transformation:

Next-Gen Insurance IT Solutions

Our industry consultants partner with you to rethink your growth, product, distribution, cost, and digital strategies. We provide actionable levers for operational efficiency, enhance customer experiences, and uncover valuable data-driven insights. Using our proprietary assessment frameworks and diagnostic tools, we analyze current challenges, conduct maturity modeling, perform gap analysis, guide build vs. buy decisions, and help you reimagine a new, future-ready target operating model.

We reimagine and transform the insurance operating model using bionic design principles, enabling carriers, brokers, and MGAs to leverage AI-driven underwriting, claims, distribution, and policy servicing. Our outcome-driven models empower you to achieve greater cost efficiency while driving growth and improving key customer experience KPIs.

Our team of industry cloud experts has extensive experience in insurance cloud-native platforms like Guidewire, coupled with expertise in leading hyperscalers such as AWS & Azure. This empowers you to optimize processes, reduce costs, and elevate customer experiences. Additionally, our tailored IT solutions for insurance enable you to launch innovative products swiftly and improve time-to-market, allowing you to rapidly adapt to the evolving dynamics of the insurance industry.

Our approach involves a holistic analysis of your existing processes, identifying bottlenecks, redundancies, and areas for improvement. We then design and implement tailored solutions that leverage automation, data analytics, and digital technologies to optimize your business processes. Our goal is to help you reduce operational costs, increase process transparency, and accelerate decision-making.

In an era where data is king, we help you make data-driven decisions that enhance underwriting, claims processing, and customer engagement. Our team of data experts designs robust data strategies, implements advanced analytics and leverages AI to gain deeper insights. Whether it’s predicting customer behavior, optimizing pricing models, or detecting fraud, our solutions enable you to stay competitive and responsive in a data-centric world.

Our solutions are designed to help you build lasting relationships and deliver exceptional customer experiences. We collaborate closely with you to create personalized touchpoints, from onboarding to claims processing, and leverage data analytics and digital technologies to anticipate customer needs, provide timely support, and deliver seamless self-service.

Our consultants focus on identifying the challenges of outdated systems and designing modern, state-of-the-art solutions that deliver value to your end customers while improving IT and business KPIs. We leverage jump-start kits and industry-proven frameworks to ensure compatibility with the latest technologies, reduce operational risks, and enhance system performance and scalability. By modernizing your legacy systems, we help you unlock innovation, improve efficiency, and future-proof your business.

We provide comprehensive support and maintenance for insurance front, middle, and back-office applications, ensuring seamless operations through updates, enhancements, and bug fixes. Our AI-driven, risk-mitigated transition process ensures a smooth and secure handover, while self-healing systems powered by AI/ML Ops deliver continuous operational efficiency gains. By adhering to world-class SLAs, we ensure your applications remain reliable, scalable, and aligned with evolving business needs.

Hexaware provides comprehensive assessments and strategies to let your organization meet ever-changing compliance requirements and mitigate security risks, enabling you to focus on your core business activities.

Hexaware’s insurance finance consultants specialize in automating finance processes, implementing robust internal financial controls, and generating statutory and regulatory reports in full compliance with industry standards. By leveraging advanced technologies and automation tools, we streamline financial reporting to ensure accuracy, efficiency, and adherence to evolving regulatory requirements. This approach not only reduces manual effort but also enhances operational efficiency and compliance.