With the advancements in technology, customer buying behavior has also changed drastically. Unlike before, the customers now toggle and check across various channels for the relevancy of a particular product. Hence, it is important for retailers to offer them a seamless omni-channel experience for which testing across both digital and non-digital modes is inevitable.
Hexaware’s ‘Digital Assurance in Retail Enterprises’ offering delivers a set of unique testing services for both retail infrastructure and retail applications such as retail back-office application, store operations, omni-channel, BI & data analytics and Cloud enablement.
Results delivered:
- 40% reduction in testing cycle time on payment gateway process for a European multinational grocery and general merchandise retailer
- 15% reduction in testing effort and cost on data warehouse and interface testing for a leading retail chain in North America
- 20% increase in productivity of Europe’s largest consumer electronics retailer
- Zero-defect delivery for a Cloud-based application for a North American discount retailer
- 40% saving on QA spend through Business Assurance Innovation for a leading Mexican convenience store chain
