Client
The client is a visionary solutions provider shaping the landscape of the Property and Casualty (P&C) and general insurance industry. This UK platform vendor lays the foundation upon which cutting-edge insurance systems are constructed, unlocking the potential of cloud technology to facilitate agile, intelligent, and continually evolving operations.
Challenge
The client wanted to fortify its presence and expand its customer base in the United Kingdom. The core of this endeavor involved building a robust foundation for sustainable growth and operational excellence with the objective of enhancing and expanding its commercial line of business templates to cater to the unique needs of the UK market. It was a critical mission requiring groundbreaking integrations for streamlined operations and seamless customer experiences. This imperative was driven by the imminent UK implementations, necessitating the readiness of these foundational elements and templates within the next 4-6 months geared towards facilitating a swifter, more efficient, and cost-effective transformation. The client partnered with Hexaware to execute this project in the UK market.
Solution
Hexaware’s solution strategy encompassed the following key initiatives:
- Extension and Enhancement of UK Base Layer: We meticulously augmented the UK base layer to define a common framework of functionality and integrations tailored to the P&C landscape.
- Development of Five Line of Business Templates: We created five comprehensive Line of Business (LOB) templates, explicitly catering to commercial and personal products for the UK regions.
- Definition of Six New Maker Integrations: To meet the unique demands of UK P&C Insurance, we designed six new maker integrations that seamlessly integrate into the existing infrastructure.
- Establishment of extractMap Manuscript: We established a robust extractMap manuscript to facilitate the seamless flow of transaction data into insight for the new LOB kit.
Benefits
Our efforts yielded an array of compelling benefits:
- 100% Modularity and Reusability: We introduced a high degree of modularity and reusability, setting the stage for streamlined implementation of Duck Creek OnDemand (DCOD) solutions in the UK region.
- 50% faster LOB rollouts: Our pre-built contents enabled carriers to launch their LOBs faster, significantly reducing time-to-market.
Our initiative solidified the client as a major contender in the realm of Property and Casualty Insurance, reinforcing our position as a leader in cutting-edge solutions.
Summary
The client, a leading UK platform vendor, partnered with Hexaware to enhance its presence and expand its customer base in the UK. They focused on creating a robust foundation, customized line of business templates, and integrations to prepare for imminent UK implementations. Hexaware’s solution resulted in increased modularity, reusability, and faster line of business rollouts, cementing the client’s position in the industry.
