About the Client:
The client is a leading technology-led business process services company in the US, who offer digital platforms for businesses and governments.
The Business Need:
The client’s health and welfare benefits platform supports multiple customers on multiple instances. There were three systems in place for hosted solutions. The client was looking for a partner to standardize, re-platform and migrate all its health and welfare platform customers to one system, having the least impact on their customers post migration.
The Value Delivered:
The client was able to achieve platform consolidation, reduce time to market and on-board new customers swiftly without any latency issues, which proved to be a potent market differentiator.
