Best Practices for Selecting Oracle ERP Cloud Implementation Partners

Introduction – Why Oracle Cloud ERP Implementation

Most organizations are moving their on-premises Enterprise Resource Applications (ERP) to modern Cloud solutions. There are various compelling reasons for this paradigm shift – cost savings on their applications portfolios, cutting the organizational risk of technical outdatedness, quickly expanding into new regions, accelerating growth and innovation while improving operational agility, resiliency, and efficiency.

Oracle ERP Cloud is among one of the most popular ERP systems in the cloud space. Whether taking a single function such as budgeting or moving all your ERP applications to the Oracle Cloud ERP, Oracle Cloud ERP implementations require thorough planning with experienced partners. When planning an Oracle ERP Cloud implementation, choosing the right partner is critical for the Oracle ERP cloud implementation journey. Partners with successful implementation records increase your chances of a successful project.

Seven Tips for selecting the right Oracle ERP implementation partners

The partner evaluation and selection depend on your business goals, project scope, the team’s current skills, and your overall business vision. You could face challenges and disruption without the right partner, whereas, the right partner will make your Oracle Cloud ERP journey smoother and more manageable. Although key selection factors vary as per organizations, below are seven essential tips to consider while evaluating an Oracle Cloud ERP implementation partner.

1. Proven ERP implementation success record and deep industry domain expertise

The Oracle Cloud ERP partner should integrate and implement various business modules such as Oracle Cloud SCM, Oracle Cloud EPM, Oracle Cloud HCM, Oracle CX, Oracle Analytics Cloud, and Oracle Cloud Infrastructure. When choosing your Oracle Cloud ERP partner, what matters most is your partner’s experience in Oracle Cloud ERP implementation. Your partner is the bridge between your business requirements and technology fit. Your Oracle Cloud ERP implementation partner must have experience in understanding the business and provide you with the right path and solution. They should possess a broad range of skills, including Oracle expertise and industry and business functional understanding. They should know how to apply Oracle technology skills to support and enhance your business systems, processes, and functions. They should also have industry-specific insights or templates, adaptations, accelerators, etc. and must be mindful of your industry obligations, such as compliance requirements and regulations.

2. Evaluate whether the partner has ERP Cloud implementation specialization

Considering the wide range of project requirements, there is high demand for skilled Oracle Cloud ERP consultants. To ensure you have the right implementation partner, examine the technical and functional expertise of the ERP Cloud specializations of the partner. Also check for the relevant certifications required by the consultant to meet your demand.

3. Partners who can provide consulting services and understand the costs, timelines, and business outcomes of your Oracle cloud ERP project

Most of the times, Oracle Cloud ERP implementation project exceeds in terms of the cost and timelines. There is always an ERP cloud implementation phased approach and roadmap to overcome this challenge. They should provide a detailed roadmap about their implementation approach, with details on the stakeholder, and the estimated cost and timeline. A clear roadmap for the implementation and after-support would be beneficial.

4. Check the partner references and testimonials around what their clients say about the prospective partner

A partner with good customer references and case studies in alignment with your business needs could be one of the crucial criteria for partner selection. It would help if you find an experienced and trusted partner with clients that have live Oracle Cloud ERP implementation project completed, and are open to give honest feedback about the partner implementation experience. You need to ensure the proven record for the Oracle Cloud ERP implementations, the implementation time and budget, and how the implementation translated into tangible business outcomes.

5. Your internal project team and partner should be culturally fit

External partners and internal project team members should have a similar working culture as they would have to work in unison. When deciding on an implementation partner, this should be one of the important things to consider, and you should ensure that all the key stakeholders working on your project are aligned to the respective project goal.

6. Choose a partner with experience in adopting new cloud technologies and innovation faster

New technological advancements and innovations are taking place in the ERP cloud space. It is essential to decide at the start of the project on the skills you need for your project and whether your partner is at par with these skills and technology advancements. It would help if you chose a compatible partner that adopts newer cloud and ERP technologies at a faster pace.

It also determines if your implementation partner is flexible with the change and hence can help suggest the way forward with multiple options which works better in your application landscape.

7. The partner who can supply comprehensive customer support and training post implementation

The Oracle Cloud ERP’s role ensures that the ERP system works as expected to help achieve organizational goals. Not only this, but they also need to ensure that the commitment after the implementation remains intact. The partner should guide you through the entire process and lifecycle – from ERP evaluation to implementation, and support. They should have a proper document support program and a Help Desk that you can contact for any support. They should regularly review and assess your business needs and be proactive to identify and address new needs and challenges as your business evolves. It is much easier to accomplish your goals when you have the right partner whom you can trust when you need assistance, guidance, and support.

The partner should also offer adoption training programs for your team if required. Finding a partner that can supply training for the implementation phase and user acceptance is essential. Your Oracle Cloud ERP implementation partner must design training programs based on the users and applications and have a dedicated training department that evaluates your training requirements and develops the curriculum accordingly.

Hexaware’s Oracle Cloud ERP Offerings

Hexaware’s approach for Oracle Cloud ERP helps organizations choose their best cloudification journeys based on their size and landscape complexity. Hexaware powers its wide-ranging industry and domain expertise to provide customers with proper consulting and implementation services. Hexaware has completed over 100+ projects in Oracle Cloud, and is skilled in using the product’s latest technological and functional features to help customers achieve maximum ROI. Hexaware’s Oracle Cloud offerings supply the workable edge to achieve a 30-40% reduction in manual efforts by intelligent automation and up to 50% reduction in administrative efforts because of Oracle’s Cloud ERP application.

Hexaware has already developed tools and accelerators helping clients speed up each phase of implementation thereby providing faster go live.

Conclusion

Hexaware offers complete Oracle Cloud ERP services, which include the entire life cycle – Planning, Designing, Implementation, Deployment, Support, and Upgrade services. These services help customers embrace Oracle ERP Cloud solutions readily, quickly, and effectively by understanding their business goals and solving them with broader technology and industry skills while implementing the Oracle ERP Cloud solution. We have completed multiple Oracle Cloud implementations across HCM, ERP, SCM, EPM, and CX. For more information on our offerings, please visit our website.